cubanref
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- Aug 9, 2004
Originally Posted by thenewjs23
I was having the same problem and followed eddo1005's advice. I know his customer service is beyond terrible by "our" standards, but just keep emailing him like 3-4 times a day. Make sure you include your order # and size. Once I started giving him my order # and size I started getting "better responses". I was trying to file a claim a few days ago as well and it would only allow me to escalate also. I decided I wanted the shoes and stayed patient and finally got a working tracking # yesterday. I know it feelsbatmanOriginally Posted by cubanref
thenewjs23 wrote:NO RESPONSE. I DID JUST EMAIL HIM A COUPLE TIMES TODAY FOR THE FIRST TIME. MY 45 DAYS ARE COMING UP AND IM JUST TIRED AND WANT TO DONE WITH IT. HE AINT ANSWERING NOBODYS EMAILS BUT YOURS AND ZYZZ. I WENT TO FILE A DISPUTE AND PAYPAL IMMEDIATELY SAID THAT THE SELLER WAS NOT AVAILABLE. THEY GAVE ME THE CHOICE TO DROP OR ESCALATE. SO I ESCALATED IT TO CLAIM.but its the risk we all took ordering from early release sites. Everything that could've gone wrong, went wrong in my opinion for this release. I've never ordered early before and this roller coaster we've all been on will probably make sure I don't again lol.
In the end just take a deep breath and remember they are just shoes and you can get your money back before they arrive
Good luck and hope everything works out for you bro!
With all that said I hope I get a good pair lol
Yeah I gotta reply from him today. No mention of him paying for return shipping though. Paypal also said I have 10 days to send them back. I hope you dont get messed over on your claim though. You actually opened it and closed it. So there is a strong possibility that you cant open another. Correct me if im wrong though.
No I didn't open a claim or escalate it at all. I just kept sending him emails about my order. I'm still well within paypals 45 day window so if I don't like what I get or if the shoes dont arrive in time I'll open it then