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Same thing happened to me. Terrible website and customer service experience. That will be the last time I order from a site that looks like it was optimized for geocities.
Update on NATIOTIS order. Launched a Paypal claim last Thursday and escalated it on Monday, and NATIOTIS issued a refund today. And of course today they finally responded to my email saying they made a mistake with the stock...Hope you guys get your money back too.