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Based off the response she gave you (or how you portrayed it), UK and EU businesses are under no obligation to provide you with a VAT refund, just a VAT receipt. Brexit or not, your comments sound like you need the very little amount of money more than she does.
Yeah, you missed my point boy on so many levels that I want even go through the trouble of explaining it to you. As to who needs what, again your comment was so stupid, offensive and immature, that I would advise you to forget sneakers and get out there a bit. You might need some life skills. Take care.