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I had one pair of Creams sent home and one to my office at work.
The pair to my office was marked delivered by FedEx but never actually delivered. I was at work when it "delivered". Then they said their investigation showed nothing wrong or out of the ordinary.
Basically, they saw Adidas on the box and stole the package.
See that's the issue with investigations. They can just say everything went fine
I think you need to file a police report sadly and send it to adidas and FedEx. Then they will take you seriously. Because if FedEx denies any wrong doing, unless adidas is nice then they won't refund you
That sucks. Do you have a receptionist? I have everything sent to my office. We keep logs of packages that are delivered. And it's usually the same driver that delivers. Haven't had any funny business on a package just yet.