Fellow accountants, how do you deal with wanting to go off on an unreasonable/disrespectful client?
It's the ultimate test of self restraint. It's so @#$@$@ hard
This client just wasted 3 hours of my time and went off on me for the stupidest reasons. For example because I labeled document dates as 01.31.2014 Statement instead of 2014.01.31 Statement
Now he wants me to go through hundreds of files and rename all of them...... Dude told me "Maybe I shouldn't pay you guys for this. Actually I might sue you guys for doing poor quality work" Meanwhile I was professional the whole time. Kept telling him "I understand your concerns. I'm doing my best to help you" but dude kept @#$@$ing. It got to the point where one of his employees came and apologized to me for his behavior
Edit: I just e-mailed my manager and let him know, I think they're arguing on the phone now