can anyone help out here...my screen is shot. completely black with the exception of seeing a very thin line at the top. took it to the apple store and they are going to exchange it out for free. they said whatever happened to it appears to ba a manufacturing defect. of course none of my stuff is backed up. i bought icloud storage but havent backed it up. i plug my phone into a computer but it asks me to respond on my phone...and i cannot (due to the screen being unresponsive) should i go get the screen fixed and then back it up and get the replacement. Or will i be sol as in they probably cant even fix the screen...is there any way around the respond on your phone question in itunes?