blackberry experts, I NEED HELP

[dirtyxcanto]

I figure I'd get more responses if I started a new thread than posting on the official blcakberry thread.

I have a curve 8900 and just recently downloaded the latest bbm. i pulled the battery out because I had to restart. When I start the phone again, I just getthis white screen with the clock and it stays that way for 10-20 minutes or so. Then it turns off and the red light goes up and it repeats the process..

Anyone know how I can get my blackberry to work again? or if theres a master reset button that resets my software? I tried the small button on the bottom butit doesn't work. any help is appreciated. thanks fam.

 

[a55a5in11]

the update isnt out. and u pulled the battery out instead of the phone restarting manually.

im comfused

 

[dacityslanga]

R.I.P.

 

[dirtyxcanto]

Originally Posted by a55a5in11

the update isnt out. and u pulled the battery out instead of the phone restarting manually.

im comfused

my bbm was outdated so i decided to update it finally on my spare time. i usually don't update much unless its a need.

and yes i pulled the battery out instead of restarting manually because i wanted to do other things before i restarted the phone. i knwo it was a bad move

 

[dead stokc]

Might have to restore it thru the desktop software.
Y u pull the batt out after u dl'd the new OS?

 

[toy collector123]

when it gets to the white screeen, pull the battery again and replace it. push random buttons as it powers on.

 

[dathbgboy]

U gotta call Tmo customer support. When u do u tell them that the 8900 blows and that u need the Touch Pro 2. Should solve all ur problems

 

[dirtyxcanto]

Originally Posted by Dathbgboy

U gotta call Tmo customer support. When u do u tell them that the 8900 blows and that u need the Touch Pro 2. Should solve all ur problems

i was ganna hit up my dealer first thing in the morning..

from what i read so far, downloading software on my phone could corrupt my OS. i downloaded the newest BBM from app world and I guess that caused it to"nuke." I'm trying this method where I delete the trouble apps from my phone.. I'll let ya'll know how it goes. Thanks for the help fam,any more tips would be great.

 

[dirtyxcanto]

so my blackberry is pretty much RIP according to the customer service and they're sending me a new one. thanks for the help guys.