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- Aug 12, 2013
So what's really up with Nordstrom's return policy? My boy said he bought a used $1,000+ jacket off grailed for cheap. Bought the same one new from Nordstrom and then returned the used one with the receipt and got his money back. Ended up getting a brand new jacket for like 60% off. Do they give you a time limit from the date of purchase to make a return on an item that you've used like this? Can this be done with footwear? Seems crazy to me.