- 22
- 14
- Joined
- Nov 6, 2012
What it do NT? I just purchased a certified Honda last month from the Honda dealership. I was going to make a 4k down payment but they forgot to charge me that day. I left the dealership with the car, even came back to drop it off to get the exterior and interior cleaned and waxed and what not. They even gave me a loaner to hold for about a week.
Well about a month has passed and they just called asking if I could bring in my bank statement because they remember I didn't have cash and that I was trying to use my debit card to make the down payment. The finance dept rep said he'd throw in a free oil change for the inconvenience. I checked my bank records and saw that they never pulled it either. I stopped by last night to pick up my plates and had ran into the finance people and pretty much said the same thing over the phone. Now the guy who handled my stuff told everyone there that he's certaint that he charged it but theres no paperwork backing it up.
My finance contract states i paid 4k and what the remaining balance would be that is being financed. My question is what if they really forgot to take the down payment. Im willing to give it, no questions asked, because I've received exceptional service from them. But if it is their mistake, can I haggle them into giving me more free services?
Any input would be appreciated.
Well about a month has passed and they just called asking if I could bring in my bank statement because they remember I didn't have cash and that I was trying to use my debit card to make the down payment. The finance dept rep said he'd throw in a free oil change for the inconvenience. I checked my bank records and saw that they never pulled it either. I stopped by last night to pick up my plates and had ran into the finance people and pretty much said the same thing over the phone. Now the guy who handled my stuff told everyone there that he's certaint that he charged it but theres no paperwork backing it up.
My finance contract states i paid 4k and what the remaining balance would be that is being financed. My question is what if they really forgot to take the down payment. Im willing to give it, no questions asked, because I've received exceptional service from them. But if it is their mistake, can I haggle them into giving me more free services?
Any input would be appreciated.