- Jan 10, 2005
- 166
- 49
Called Chanel and per their policy you can only place a phone order if you have shopped with one of the stores in the past....I don’t have any Chanel stores in Michigan so I’m out of luck
This was not my experience. Just received a pair of shoes from Chanel from the store in NYC (Soho), it was the chuck taylor looking shoes I posted a few pages back. Anyway, I've never bought with them before and ordered over phone...talked to associate and shoes arrived 2 days later. They even had to work with me as my card flagged the purchase for security reasons. When shoes arrived came with a handwritten note from associate. Granted these shoes were not on sale and paid full price...not sure your whole situation. The store here in DC is only for women so had to purchase from NYC and was instructed if wanted to return purchase can only do so by sending back to NYC.
Hope this helps but maybe give Soho store a call...again not knowing your whole situation. This was my first purchase ever with Chanel.