One thing my manager does is he rarely calls people. He'd rather people call him. That's how I got my interview and job. The biggest thing my manager looks for is a firm handshake and confidence. Make sure you work on that if you need to.
Pros about working at Finish Line
30% discount
Sometimes you can get a release date shoe without the stress of a line. Sometimes.
Get to see and try on shoes before everybody else. Just tried on the Raptor 7s yesterday.
If you do have to line up for shoes, you get a head start because you know how many pairs you guys got, so it gives you more of an idea to plan ahead
Real chill and fun job sometimes (if you have the right management)
Get to try on all the shoes you want.
Cons:
They push you on EVERYTHING. If you don't sell a certain number of cleans, laces, and insoles by the end of the week, you'll get a meeting at like, 6 AM.
If you don't sign enough people for Winner's Circle, they'll get on you, too
Makes you bring 3 pairs. 1 is what the customer asks for, something similar to give them an option to see if they might like that one more, the last being something different that the customer might wanna buy along with the pair they ask for. For example, if a customer wants a Free Run 3, I bring out the Free Run 3 they ask for, a Reebok RealFlex to compare in case they might like that better, and a pair of $20 Nikes that they might wanna throw that on with their Free Runs. HATE, HATE, HATE this. Because as dude above me said, very rarely do dudes care about the other options you bring out. Not only does it waste both your and your customers' time grabbing them, you have to put them back when they turn you down, which they usually do because they know what they want.
Some managers are anal about this, some aren't. Mine doesn't really care. You ALWAYS have to bring out something, even if you don't have his size. For example, dude wants an AM95 in a 10? Last one in the store and it's a size 9. They'll make you grab something you think he'll like or similar even though 99% of the time, they'll say no. Nothing similar in the store? Running low on options. Nothing left to do but to graba a random AF1 or something you guess the guy might like, even though he'll probably say no. Basically, they don't ever want you to come out empty handed.
Make you measure feet before you go grab a shoe. Another thing I hate. Wastes both you and your customers' time as well because chances are, they know their damn size.
If you're not meeting your numbers, they'll threaten to replace you. Seriously.
They make you start a conversation with a customer no matter what. Even if it's obvious they don't wanna talk to you and just wanna be left alone, you have to do it anyway.
Filling holes.
Fulfilling online orders. Basically gotta grab stuff people ordered off of finishline.com, scan it out, and package it up.
Not sure if this is a pro or con, but you have to know your stuff. This isn't just a "oh, can you grab this for me? Sure, I'll be right out" No, it's more along the lines of, "What can you tell me about this shoe?" or "I'm looking for a good running shoe, what can you suggest for me and why?"