Is Chick-fil-A THAT good?

dcallamerican said:
I would say that is different because you are comparing a Dessert to Main Entrees.

I am not against ordering stuff a place isn't famous for, that wasn't the main point here.

I am strictly discussing SALADS from a FAST FOOD spot.

Walking into a place for FAT Americans to congregate, and deciding, "Ugh, Let me get a Cobb Salad."
Click to expand...
Cobb salad is a fat people salad though.
 
nawghtyhare said:
Dear Mr. Jon Hooper,





I’m writing this letter not from a place of malice, but from a place of confusion. Confusion because I feel that the chick fil a customer service that I have been receiving has been sub par. My fellow associates and friends have raved and gone on about how excellent the customer service is at chick fil a. And how your employees go above and beyond the call of duty. And I have to say sir, that either everyone’s accounts of chick fil a customer service is overstated and complete hyperbole. Or the customer service I experience at your facility is trash at best.


Now mind you. I wasn’t a fan of chick fil a food up until 3 months ago I thought your food was trash. But enjoyed your fries and lemonade. But that was completely on me. I was ordering that grilled chicken sandwich and based my opinions completely on that grilled chicken sandwich. You guys have been in my area since around 2013 and from then up until July I had been there 3 MAYBE 4 times and never got the hype. But that was until 3 months ago when a few fellow associates made me see the light. And I ordered the fried chicken sandwich. And mind u I don’t even like fried chicken sandwiches but I must say. I was wrong your sandwiches are amazing. I’ve visited your establishment at LEAST twice every week for the past 3 months. Your food is THAT good.


But all is not sweet in the land of honey. I wanted to at least big you guys up before I give my complaints. First and foremost samples. When I was put on to what I should order from you guys, one of the things I was told was the ice cream lemonade drink. Well I walk into your establishment and proceed to order. I inquired about a sample of the ice cream lemonade. Given the hype of your customer service I thought that was a simple request. But low and behold I was told no. It was extremely disheartening to be told no given how vocal people are about your customer service.


What’s also disheartening is how my cheese is never melted on my sandwich. I always have to wait in order to eat my food. This sir is unacceptable. Especially considering my sandwich is NEVER piping hot. I shouldn’t have to wait to eat my sandwich after reaching customers hands

Their cheese should be melted and sandwich ready to eat. Also cheese should be place center of sandwich patty instead of halfway on the sandwich and other half melted and stuck to the bottom of the sandwich box. This has hampered a few times and again sir. Trash customer and sloppy sandwich making. Mind you it was still good but that’s beside the point I paid extra for my cheese to be on my sandwich not my sandwich and box.

Also y’all be half buttering my bun sometimes. Y’all gotta stop doing that. It screams laziness.


Also I always order through the app the app allows me to order 3 sauces for my sandwich and 3 sauces for my fries. Well how come I only get 3-4 total. This to me speaks volumes as a customer and speaks to the ethics at your establishment and the training going on there. There’s definitely a disconnect somewhere. I shouldn’t have to ask for extra sauces if on my order ticket it states how many sauces I want.


And last but not least I believe ur employees don’t know the meaning of light ice. I always ask for light ice everywhere I go. I’m not going to get played and get a watered down drink or only a drink that’s half drink and half ice. I’m on to that game. Light ice should be 1/4 of the actual cup size for maximum coldness while still maintaining the perfect unwatered down drink ratio. And your employees seem to disagree because everytime I ask for light ice I get a half full

Cup of ice the few times I’ve went in for a pick up order I’ve noticed and had to tell the worker to chill and pour some of that ice out. I shouldn’t have to do this and it shouldn’t be a consistent occurrence.


Now mind u Mr. Hopper folks say I’m tripping with my criticisms. But I tend to think otherwise specially with this supposed reputation that chick fil a has about their customer service. I might even say ur bringing their reputation down with the trash customer service I have received. You guys have mediocre customer service AT BEST. But if you take the criticisms to heart and work on these areas I’m sure you can fix it. Again work on melting the cheese, warmer chicken patties, light ice levels, and proper distribution of the sauces. Just wanted to say keep up the good work food wise and have a great day.
Click to expand...
As you begin to read, you can see nawhty's anger grow till the end lmaooooo

Wow.
 
nawghtyhare said:
Dear Mr. Jon Hooper,





I’m writing this letter not from a place of malice, but from a place of confusion. Confusion because I feel that the chick fil a customer service that I have been receiving has been sub par. My fellow associates and friends have raved and gone on about how excellent the customer service is at chick fil a. And how your employees go above and beyond the call of duty. And I have to say sir, that either everyone’s accounts of chick fil a customer service is overstated and complete hyperbole. Or the customer service I experience at your facility is trash at best.


Now mind you. I wasn’t a fan of chick fil a food up until 3 months ago I thought your food was trash. But enjoyed your fries and lemonade. But that was completely on me. I was ordering that grilled chicken sandwich and based my opinions completely on that grilled chicken sandwich. You guys have been in my area since around 2013 and from then up until July I had been there 3 MAYBE 4 times and never got the hype. But that was until 3 months ago when a few fellow associates made me see the light. And I ordered the fried chicken sandwich. And mind u I don’t even like fried chicken sandwiches but I must say. I was wrong your sandwiches are amazing. I’ve visited your establishment at LEAST twice every week for the past 3 months. Your food is THAT good.


But all is not sweet in the land of honey. I wanted to at least big you guys up before I give my complaints. First and foremost samples. When I was put on to what I should order from you guys, one of the things I was told was the ice cream lemonade drink. Well I walk into your establishment and proceed to order. I inquired about a sample of the ice cream lemonade. Given the hype of your customer service I thought that was a simple request. But low and behold I was told no. It was extremely disheartening to be told no given how vocal people are about your customer service.


What’s also disheartening is how my cheese is never melted on my sandwich. I always have to wait in order to eat my food. This sir is unacceptable. Especially considering my sandwich is NEVER piping hot. I shouldn’t have to wait to eat my sandwich after reaching customers hands

Their cheese should be melted and sandwich ready to eat. Also cheese should be place center of sandwich patty instead of halfway on the sandwich and other half melted and stuck to the bottom of the sandwich box. This has hampered a few times and again sir. Trash customer and sloppy sandwich making. Mind you it was still good but that’s beside the point I paid extra for my cheese to be on my sandwich not my sandwich and box.

Also y’all be half buttering my bun sometimes. Y’all gotta stop doing that. It screams laziness.


Also I always order through the app the app allows me to order 3 sauces for my sandwich and 3 sauces for my fries. Well how come I only get 3-4 total. This to me speaks volumes as a customer and speaks to the ethics at your establishment and the training going on there. There’s definitely a disconnect somewhere. I shouldn’t have to ask for extra sauces if on my order ticket it states how many sauces I want.


And last but not least I believe ur employees don’t know the meaning of light ice. I always ask for light ice everywhere I go. I’m not going to get played and get a watered down drink or only a drink that’s half drink and half ice. I’m on to that game. Light ice should be 1/4 of the actual cup size for maximum coldness while still maintaining the perfect unwatered down drink ratio. And your employees seem to disagree because everytime I ask for light ice I get a half full

Cup of ice the few times I’ve went in for a pick up order I’ve noticed and had to tell the worker to chill and pour some of that ice out. I shouldn’t have to do this and it shouldn’t be a consistent occurrence.


Now mind u Mr. Hopper folks say I’m tripping with my criticisms. But I tend to think otherwise specially with this supposed reputation that chick fil a has about their customer service. I might even say ur bringing their reputation down with the trash customer service I have received. You guys have mediocre customer service AT BEST. But if you take the criticisms to heart and work on these areas I’m sure you can fix it. Again work on melting the cheese, warmer chicken patties, light ice levels, and proper distribution of the sauces. Just wanted to say keep up the good work food wise and have a great day.
Click to expand...

Way too long.

Nobody is going to read that.

2 paragraphs max
 
i was messing with yall... that salad is my moms which is not the 1 i usually get... the other 1 not pictured is the 1 i get which is the spicy south west and that salad is bangin... got that joint for my pops... i got me the spicy chicken deluxe and they got my cheese right! yes i put ranch on my chicken lol... i dont know why they so cheap with the small fries though
20180928_190812.jpg
 
you go boy said:
i was messing with yall... that salad is my moms which is not the 1 i usually get... the other 1 not pictured is the 1 i get which is the spicy south west and that salad is bangin... got that joint for my pops... i got me the spicy chicken deluxe and they got my cheese right! yes i put ranch on my chicken lol... i dont know why they so cheap with the small fries though
20180928_190812.jpg
Click to expand...
Dog, I knew DAMN WELL you weren't going to get a stupid salad after you announced, 12 hours previous, that you having CFA for Dinner.
 
To whomever it may concern,

I have been a huge supporter of your franchise for the last 15 years. I have always received not only the finest product, but also the best customer service throughout my many, many visits.
Last Saturday my girlfriend and I went to our regular location for breakfast as is our normal routine.
While we were waiting for our order I was looking at a wall where a rather nice display was set up showcasing various members of your franchise as well as other members of notable organizations who have made huge impacts on society. That is when it struck me.

There were no african americans on the wall.

I hope this is just a coincidental oversight but your past history of controversy leads me to to believe it could be something far more nefarious.

I also regularly ask for 6 sauces on the app but always get 3.

I hope something can be done as I wish to remain a loyal chick fill a customer.
 
SC kid said:
To whomever it may concern,

I have been a huge supporter of your franchise for the last 15 years. I have always received not only the finest product, but also the best customer service throughout my many, many visits.
Last Saturday my girlfriend and I went to our regular location for breakfast as is our normal routine.
While we were waiting for our order I was looking at a wall where a rather nice display was set up showcasing various members of your franchise as well as other members of notable organizations who have made huge impacts on society. That is when it struck me.

There were no african americans on the wall.

I hope this is just a coincidental oversight but your past history of controversy leads me to to believe it could be something far more nefarious.

I also regularly ask for 6 sauces on the app but always get 3.

I hope something can be done as I wish to remain a loyal chick fill a customer.
Click to expand...
Copy, paste, share the CFA benefits with SC kid SC kid
 
SC kid said:
To whomever it may concern,

I have been a huge supporter of your franchise for the last 15 years. I have always received not only the finest product, but also the best customer service throughout my many, many visits.
Last Saturday my girlfriend and I went to our regular location for breakfast as is our normal routine.
While we were waiting for our order I was looking at a wall where a rather nice display was set up showcasing various members of your franchise as well as other members of notable organizations who have made huge impacts on society. That is when it struck me.

There were no african americans on the wall.

I hope this is just a coincidental oversight but your past history of controversy leads me to to believe it could be something far more nefarious.

I also regularly ask for 6 sauces on the app but always get 3.

I hope something can be done as I wish to remain a loyal chick fill a customer.
Click to expand...

I think this thread is collectively tired of saving @nawghtyhare 's life.

Good job SC kid SC kid

@diego would be proud
 
Are yall asking for well done fries as well? It seems like most just going for the sandwich:lol:
 
Free fries and a drink/ water bottle for the calendar choices this month

If I can remember, I'll try a well done sandwich tommorow. Hoping it's worth the hype
 
tay1 said:
Are yall asking for well done fries as well? It seems like most just going for the sandwich:lol:
Click to expand...
I get well done fries at In and Out and they turn out amazing

As far as CFA, I've never asked but I know for a fact that after I've asked for well done sandwich, they've went ahead and did it for the fries too on a few occasions. Inadvertently a great thing, I dug the taste, however I don't ask for well done fries still
 
Haven’t had Chick Fil A in months. Closest one is 80 miles away. So I went a tad overboard when I finally got there.

#1 combo with a large oreo shake
12 pc nugget

It truly is one of the greatest establishments in America. Quality is excellent every time. Their customer service is so good it’s almost annoying. #MyPleasure

That complaint letter is amusing. I feel you on the ice situation. Aside from that, it’s nit picking. They are always generous with the sauces. Why do you need 6 sauces? That’s an outlandish and immature request.
 
Last edited:
Vincent Van Goat said:
I get well done fries at In and Out and they turn out amazing

As far as CFA, I've never asked but I know for a fact that after I've asked for well done sandwich, they've went ahead and did it for the fries too on a few occasions. Inadvertently a great thing, I dug the taste, however I don't ask for well done fries still
Click to expand...

When they take the time and dont scoff at me wanting my fries well done, those joints are the best. Legit taste like chips.
 
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