Is there a way to recover files on a defective hard drive? (pics inside)

[18th letter]

I have a 1 TB Western Digital Mybook Elite and yesterday after updating the firmware, I haven't been able to mount it onto my computer at all.
I researched and apparently a few people have had this issue happen when they go to update while using a mac. So basically my hard drive is bricked and
they will have to send me another one. Is there a way I can recover the files that are on the dead hard drive?

pics for your troubles

 

[18th letter]

I have a 1 TB Western Digital Mybook Elite and yesterday after updating the firmware, I haven't been able to mount it onto my computer at all.
I researched and apparently a few people have had this issue happen when they go to update while using a mac. So basically my hard drive is bricked and
they will have to send me another one. Is there a way I can recover the files that are on the dead hard drive?

pics for your troubles

 

[offbad]

your local mom&pop spots can do it, or slave it.

 

[offbad]

your local mom&pop spots can do it, or slave it.

 

[cwrite78]

run a magnet over the platter, then run to your PC and flip the magnet and run that and over the new HD's platter.. should transfer the files.


no but seriously, ask WD to do it for you. it was their screw up, not yours.

 

[cwrite78]

run a magnet over the platter, then run to your PC and flip the magnet and run that and over the new HD's platter.. should transfer the files.


no but seriously, ask WD to do it for you. it was their screw up, not yours.

 

[18th letter]

Originally Posted by offbad

your local mom&pop spots can do it, or slave it.

Slave it? What would say the difficulty level of doing that? (scale of 1-10)

no but seriously, ask WD to do it for you. it was their screw up, not yours.
you would think they would since they're pushing out a faulty update. They told me I have to get it done my self AND pay to ship my device to them

 

[18th letter]

Originally Posted by offbad

your local mom&pop spots can do it, or slave it.

Slave it? What would say the difficulty level of doing that? (scale of 1-10)

no but seriously, ask WD to do it for you. it was their screw up, not yours.
you would think they would since they're pushing out a faulty update. They told me I have to get it done my self AND pay to ship my device to them

 

[mondaynightraw]

roll back the firmware

 

[mondaynightraw]

roll back the firmware

 

[sole vintage]

if all fails put the HDD in the freezer . look it up

 

[sole vintage]

if all fails put the HDD in the freezer . look it up

 

[crcballer55]

There's a program called Spin Right http://www.grc.com/sr/spinrite.htm that should do it for you.  It's not cheap, but I have heard that it's one of the best programs on the market.  If your data is that important, it will be well worth it.  Otherwise, you might be able to find some place that will do it for less.

 

[crcballer55]

There's a program called Spin Right http://www.grc.com/sr/spinrite.htm that should do it for you.  It's not cheap, but I have heard that it's one of the best programs on the market.  If your data is that important, it will be well worth it.  Otherwise, you might be able to find some place that will do it for less.

 

[crcballer55]

There's a program called Spin Right http://www.grc.com/sr/spinrite.htm that should do it for you.  It's not cheap, but I have heard that it's one of the best programs on the market.  If your data is that important, it will be well worth it.  Otherwise, you might be able to find some place that will do it for less.

 

[crcballer55]

There's a program called Spin Right http://www.grc.com/sr/spinrite.htm that should do it for you.  It's not cheap, but I have heard that it's one of the best programs on the market.  If your data is that important, it will be well worth it.  Otherwise, you might be able to find some place that will do it for less.

 

[solewoman]

see if you can get an enclosure kit. and slave it. its not hard at all. this will work as long as no sectors or whatever else is damaged.

 

[solewoman]

see if you can get an enclosure kit. and slave it. its not hard at all. this will work as long as no sectors or whatever else is damaged.

 

[rocathajordans23]

Originally Posted by mondaynightraw

roll back the firmware

 

[rocathajordans23]

Originally Posted by mondaynightraw

roll back the firmware