It's an AWFUL situation, but put yourself in the employee's shoes. Wild situation unfolding right before him, and he probably just wanted EVERYONE out of the store. With no background, some kid running in and trying to hide, knowing the neighborhood and gangs you deal with, I can understand why dude reacted the way he did. It's easy to play armchair QB and say what dude should have done, but I think the anger directed at this dude is completely misguided. We'll have to agree to disagree on this one...