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J,
Seems that if you order on the mobile site, even though you log into your account on WoW the orders don't show up in your account, so no emails go out regarding shipping. If you order on a desktop then your account reflects the order and you "should" get an email shipping confirmation.
This has been my experience with my last 3 orders, 2 mobile, 1 desktop. Also the CS girl explained it to a degree.
That being said the Stormshadows are bonkers.
That's really weird LOL, but whatever. It was a nice surprise. Now I just need to find a decent colorway of the 1's in a 12 at a decent price and I'll be good.
Peace,
J