- 958
- 194
- Joined
- Dec 11, 2005
ok here is the deal...Earlier today my girl ordered our tickets for the Jay-Z show. She got 4 tickets at 99 dollars apiece, on row 6 on the floor. Thetransaction went smooth, and she paid with her credit card, and received her confirmation number and receipt.
Later this afternoon she got an email talking about that an error had occured and they had undercharged her for her tickets. She called them and they gave herthe option of paying the remainder of the ticket value, 100 MORE dollars per ticket, or having her seats "relocated". Of course she could just gether money back, and not get anything.
So our dilemma is this....
Can they do this? She paid, got her confirmation which read in big bold letters at the top ALL SALES ARE FINAL..aren't they obligated to hold up to thisstatement as well? Because i have a feeling if we choose this "relocate" option they are gonna stick us in 100 dollar nosebleed seats..
What do we do? Who do we contact? LiveNation Acts as if there is nothing that they can do about the issue...
Cliffnotes
Purchased tickets to jay show, got confirmation email and receipt
They tell us they undercharged
Tell us we are basically S.O.L
Can they do this?
Later this afternoon she got an email talking about that an error had occured and they had undercharged her for her tickets. She called them and they gave herthe option of paying the remainder of the ticket value, 100 MORE dollars per ticket, or having her seats "relocated". Of course she could just gether money back, and not get anything.
So our dilemma is this....
Can they do this? She paid, got her confirmation which read in big bold letters at the top ALL SALES ARE FINAL..aren't they obligated to hold up to thisstatement as well? Because i have a feeling if we choose this "relocate" option they are gonna stick us in 100 dollar nosebleed seats..
What do we do? Who do we contact? LiveNation Acts as if there is nothing that they can do about the issue...
Cliffnotes
Purchased tickets to jay show, got confirmation email and receipt
They tell us they undercharged
Tell us we are basically S.O.L
Can they do this?