Rif is a complete Joke.
Complete joke....
I order a pair of shoes last week (pictured below):
Super stoked - Japan release.
Awesome....
Right ?
NOT
They send me this
USA drop.....
Are you kidding me?
So, I call rif today (worst experience ever)..
Kid answers the phone and tries to explain to me that the pair I ordered is the pair I got since its in a "2001" box...
I go into detail about the differences from the pair listed on their site vs the pair I received.
He goes "just send the shoes back and we will give you your money back"...
He then proceeds to tell me to pay for shipping on my end and that they will send me a check for the shipping amount....
Really?
Ok dip****.
I tell him they need to send me a return shipping label.
I also inform him that they need to know what their product is instead of listing things and misinforming the buyer.
Last time I ever deal with that joke of a place.
Customer service is laughable..
You're a shoe boutique listing the wrong product?
Really?