1. I'm in complete agreement in this instance. Make it FCFS and call it a day if you're not a large value store. Letting people know beforehand would make sense.
2. The only rationale I see behind not disclosing your #s is avoiding some stupid *** doing something reckless.
Beyond that, what if you have 50 people lined up knowing that you only have 1 FSR for a given release? Regardless, there are flaws anyway you spin it. You don't think people are going to riot if a manager wastes their time for that?
Everyone has their idea of how it should work. I'd gladly pay in advance to a company such as Eastbay like the old days. Apparently you wouldn't. More power to you.
Yeah, proof indeed.