i don't know what to say on this but when the 96 was gonna release online at Fila.com i called their customer service and spoke with them about the release and got great information and customer service and then i brought my 96s with no issues from off line, last black friday i picked up the tobacco road 96s and again no issues with the shoes at all, i know that everybody doesn't always have great experiences but some of yall just get some serious short ends all the time, the only shoe i've ever had a problem with was the lebron x pillars collaspsing no other shoe has ever giving me a problem so like 1 out of 150 i'd say great odds and a mixed bag of JB, nike, reebok, adidas and fila