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- Jan 4, 2010
There are a lot of people trying to call in right now to back-order the shoes, so there is a wait. If you are calling in for a certain size, here is a list of sizes currently sold out:Originally Posted by coreyatou
waiting on hold.....
20502030 - Mint - 8.5, 9, 11.5, 12 and 15
20502110 - Orlando - 15
We have been notified about the shipment we are expecting to receive, so as long as we receive a complete shipment, all back-orders placed will be fulfilled. There is always a chance that there could be an issue with the shipment we are expecting to receive, like being short a few pairs, but most orders will be fulfilled. Orders are processed in the order they are received, so if we are short a few pairs in a size, the last few orders placed for that size would be canceled. We do not charge the credit/debit card used on the order until the order has been packaged up for shipping. Back-orders are not guaranteed.Originally Posted by thapointguy
Eastbay rep Ray, How would the back-order work? Do you know the amount expected to receive to satisfy the orders that will be placed? Will the orders be fulfilled by the order the person placed the back-order or will it be randomly selected? Isn't it better to get the stock first then have customers order them through the phone or online? Just to cut down the confusion and cancelled orders in case of over back-ordering. Sorry for all the questions, just answer them how you see fit, thanks.
Would it be better for us to wait until the shipment, probably. But most people like the option of being able to back-order an item they want.
EastbayRep - Ray