T-Mobile SMS Refund Program

[hellaones]

I suggest any current or past t-mobile customers to check out this website in which you may be eligible to receive a refund if you were charged for services you did not receive.

http://www.t-mobilerefund.com/

Bellevue, Wash. – June 10, 2014 – In November 2013, T-Mobile US, Inc. (NYSE: TMUS) announced that the company would no longer allow third-parties to bill customers for Premium SMS services through T-Mobile. These services, which were waning in popularity with our customers, provided text alerts on topics of interest such as weather, sports scores and horoscopes. Despite protections and processes put in place by T-Mobile and the industry, not all Premium SMS vendors acted responsibly.

As a follow-up, T-Mobile is today announcing a new program to proactively reach out to customers who were billed for these third party services to give them the opportunity to request a refund for any unauthorized charges. While T-Mobile customers can currently request refunds for unauthorized charges, the company believes that the proactive outreach to current and former customers is the right thing to do.

“If you’ve been charged for a third-party service you didn’t sign up for, it should be easy to get a refund,” said Mike Sievert, Chief Marketing Officer for T-Mobile. “If customers were charged for services they didn’t want, we’ll make it right. That’s being the Un-carrier.”

Beginning in July and running through September, T-Mobile will notify current and former customers who paid for Premium SMS services and have not already received a refund to let them know the process to request a summary of these charges and then request a refund for charges that were not authorized. A special website will also be available in July to provide more information.

There are two options when it comes to the amount your possible refund could be. Option A) your refund will be based on the amount you were initially charged, which you have to prove or Option B) flat refund of $40.