Hey guys, I just joined this forum and seems very informative. I also wanted to share some pics of the Kobe 9 Inspire that I received a few weeks back when they launched. Obviously they're sold out and when I received these shoes I was extremely disappointed/frustrated with the product I received. As you can see in the pics the right shoe has a black THREAD loose and definitely ruins the entire shoe. I called them right away and told them about the issue and asked for a replacement of the shoe and they told me that they don't have any replacements. So, I said, how about a guarantee spot (online) to order the new color way that was being released since they're releasing only so many pairs and they're constantly sold out, and they couldn't provide even that for me.
I sent a few pics to them regarding the issue and I received an email from them saying that "we see nothing wrong with the shoe, if you're not happy with the product return them". I also spoke to the same person "BECKY" on the phone and just like I could sense her rudeness in the email, she didn't let my senses down and was just as rude on the phone and give me one of those "either return them or there is nothing i can do for you".
I purchase at least 20 pairs of shoes a year from nike and i have to say I am extremely disappointed in the manner in which way it was handled.
If these shoes were just any regular pair of shoes i Would have returned them, ordered a new pair and no biggie. Considering these are on limited orders, they should have better alternatives.
EXTREMELY DISAPPOINTED!!!!!!!!!