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Correct. Many of my business contacts have had negative experiences with paypal. Myself included.
The buyer wins a chargeback case most of the time, regardless of the evidence. And there's little you can do to stop it.
I've only been chargebacked once but I won the case thankfully. I had sold a kik username for $280 and shortly after he opened an "unauthorized transaction" dispute. Lucky for me he chose to claim unauthorized transaction so paypal simply checked his IP address and concluded it was a legitimate transaction.
However they've frozen my balance a number of times with unsubstantiated claims. Throughout the past 2 years or so they've frozen my balance 4 times under "money laundering regulations". Obviously I am not a money launderer, but in my line of work I often deal with shady people so some of my transactions get flagged. I choose my buyers carefully but you can't prevent everyone from buying with a shady paypal account.
It's quite a hassle having to write damn near a thesis on flagged transactions to remove the account limitations.
It is also why I've started dealing in Bitcoin for more expensive sales. I primarily sell things so I get to dictate the terms of a sale. If the buyer comes off as sketchy to me, he can pay in bitcoin or get lost.
Saves me a lot of unnecessary hassle as there is no way for a buyer to chargeback his money if he paid with BTC.
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