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- Joined
- Aug 30, 2001
NT, What would you do?
-You sell DS sneakers (never worn never laced) on eBay to a 3 week old eBayer with low feedback
-You get PayPal payment and ship double boxed, secure sneakerbox shut, USPS
-Buyer complains saying sneakers were creased during shipping, demands refund
-After replying to buyer, restating no return policy on eBay description, and stating that sneakers were packaged carefully, and it was impossible for them to crease - even if sneakerbox moved in shipping box, wouldn't cause creases - especially on toe area
-Buyer sends one picture of sneakers creasing, stating they were creased in several places, and then resorts to curse words
-Buyer then opens claim with eBay and money is frozen in PayPal
-You have several pictures before shipping showing there were no creases
What would you do? Thanks in advance NT brethren.
-You sell DS sneakers (never worn never laced) on eBay to a 3 week old eBayer with low feedback
-You get PayPal payment and ship double boxed, secure sneakerbox shut, USPS
-Buyer complains saying sneakers were creased during shipping, demands refund
-After replying to buyer, restating no return policy on eBay description, and stating that sneakers were packaged carefully, and it was impossible for them to crease - even if sneakerbox moved in shipping box, wouldn't cause creases - especially on toe area
-Buyer sends one picture of sneakers creasing, stating they were creased in several places, and then resorts to curse words
-Buyer then opens claim with eBay and money is frozen in PayPal
-You have several pictures before shipping showing there were no creases
What would you do? Thanks in advance NT brethren.