- Nov 20, 2012
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my left was a little creased, definitely not that bad though. they're going to crease anyway, at least that's what i tell myself
Official Air Jordan 1 Retro High Thread Vol: Best Model/Thread
- Thread in 'Jordan Brand' Thread starter Started by Spectacular23,
- Start date
- Jan 2, 2012
- 7,139
- 1,708
A $10 gift card?!
Eastbay is a fool for that one!
Eastbay is a fool for that one!
- Dec 1, 2011
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Glad I could help with the SNS link fellas!!
- Aug 27, 2012
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. Thanks man i was able to cop mine earlier!
- Jul 21, 2012
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so can an eastbay rep on here comment? are all backordered orders getting cancelled? if i knew that i would of tried to cop elsewhere instead of being content w/a pair i thought i had. and yea $10 gc.. thanks for almost covering the tax on my next pair! lol
- Oct 6, 2001
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I too would like to hear what they have to say.
Last edited:
- Jan 4, 2010
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The shipment was not yet received, and after reviewing the product inventory there has not been any orders canceled because of this. If an order was canceled it had to be due to another reason. If you would like us to check on the status of your order send us a private message with your customer and order number.
EastbayRep - Elizabeth
- Oct 6, 2001
- 12,038
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I'm still wanting to know how you sell something you do not physically on-hand.
This is how problems arise, as we see here...
This is how problems arise, as we see here...
- Nov 28, 2012
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All websites oversell. Part of jb life.
- Jan 7, 2013
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Come through for me on this one Eastbay! Don't let me down! lol
- Jul 21, 2012
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You guys are slippin man
This time, you do not receive my reps. Sadly, they are out of stock.
- Dec 22, 2012
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I loved the dave white so much I bought another pair for a decent price.The quality on these new releases is far from premium, I just did a quick comparison and the Dave white 1s are far superior quality shoes. Even the DW box is superior! I dont think these are worth the price (€140 in europe before nike dropped it to €120) so im thinking of sending a pair back, the main reason being Nike send me the wrong size....
- Nov 21, 2008
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You guys at Eastbay need to get your stories straight, Ive gotten 4 different explanations as to why I havent gotten my order. Youre costing people time and money.. and all you can do is offer a $10 gift card.. what are we suppose to do with that? order more shoes that would get canceled?? I should have known better not to mess with you guys, every time I order for Eastbay theres always something that gets messed up.
- Jan 18, 2012
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Just spoke to an Eastbay rep and got my shipping upgraded and fee waived said they are still waiting on the shipment once it's received they will ship them out I'm getting impatient but still have hope. Every time I've spoke to them they've been prompt and consistent on there info
- Oct 6, 2001
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Shipments have tracking #'s, not sure why they can't track them and see where that mysterious shipment is...
- Dec 1, 2012
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This. All day. Not every pair will be the same. Heck, no two pair will be the same. However, you always have the option of not buying it in the first place which takes the risk of things like this happening, or you can always return it. No one is obligated to buy Jordan brand shoes, or any shoes of any brand for that matter.
But we do it because we choose to, and because of that we must also accept the small side of bads with the greater side of goods.
- Nov 21, 2008
- 273
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WFT Eastbay make up your mind!
Date: 1/11/13 11:20:58 PM
Subject: Why has my order been canceled?
3XXXXXX-698XXXX
Dear 335i,
Thank you for contacting us on live chat.
I apologize for the delay in getting back to you during our chat. I was
trying to verify some information about your order. After further
review it appears that your order was cancelled by mistake as we had not
yet received shipment of this item from the manufacturer. We were able
to uncancel the order for your JRDN RETRO 1 HI OG-RY/OR/RY at this time. Please know that there is
still a chance that it will get cancelled one the shipment is received.
Please continue to monitor your order status on our website.
Your order number is the same: 4120XXXX
Your customer number: 3770XXXX
At this time we do not have an updated arrival date from the
manufacturer. They could arrive at any time.
Please let us know if we can assist you further.
Sincerely,
Rebekah M
eCustomer Care
Date: 1/11/13 11:20:58 PM
Subject: Why has my order been canceled?
3XXXXXX-698XXXX
Dear 335i,
Thank you for contacting us on live chat.
I apologize for the delay in getting back to you during our chat. I was
trying to verify some information about your order. After further
review it appears that your order was cancelled by mistake as we had not
yet received shipment of this item from the manufacturer. We were able
to uncancel the order for your JRDN RETRO 1 HI OG-RY/OR/RY at this time. Please know that there is
still a chance that it will get cancelled one the shipment is received.
Please continue to monitor your order status on our website.
Your order number is the same: 4120XXXX
Your customer number: 3770XXXX
At this time we do not have an updated arrival date from the
manufacturer. They could arrive at any time.
Please let us know if we can assist you further.
Sincerely,
Rebekah M
eCustomer Care
Last edited:
- Aug 8, 2008
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SNS looking for €159 for these..... *****
- Jul 21, 2012
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RSVP Date is the 14th, RD is the 16th
- Jan 4, 2010
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We ask that you please Private Message us your customer/order number so we can look into this matter for you and resolve this issue. Thank you and we await your reply.
EastbayRep - Christina
- Jan 4, 2010
- 2,629
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We appreciate your patience and understanding during this time - thank you!
EastbayRep - Christina
- Feb 23, 2012
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I really don't envy the position the Eastbay reps are in. They're relaying the official company, which could clearly be translated into "we don't know wtf is up" and catching a lot of heat for it.
Although they would never do it, they should cancel everyone's orders, refund all money, and release the shoe once they have their shipment in and know their inventory. Of course, this will never happen, so people end up having funds tied up and no shoes. It's a dirty game.
On an unrelated note, Niketown London still has lots of pairs available. Perhaps they'll ship unsold inventory back to HQ that can be re-distributed to the American market.
Although they would never do it, they should cancel everyone's orders, refund all money, and release the shoe once they have their shipment in and know their inventory. Of course, this will never happen, so people end up having funds tied up and no shoes. It's a dirty game.
On an unrelated note, Niketown London still has lots of pairs available. Perhaps they'll ship unsold inventory back to HQ that can be re-distributed to the American market.
- Oct 6, 2001
- 12,038
- 2,687
I guess Eastbay won't answer my question about why they sell shoes they do NOT have on-hand.
- Jan 4, 2010
- 2,629
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We released the shoes on the scheduled release date as we expected to receive the shipment from the manufacturer, but we did not. Due to this, instead of canceling the orders that have already been placed, we put them on back-order until the shipment is received.
EastbayRep - Christina
- Oct 6, 2001
- 12,038
- 2,687
But how can you sell something you do not have?
All shipments have tracking numbers, why can't you track them and find out when you're going to have the shipments?
All shipments have tracking numbers, why can't you track them and find out when you're going to have the shipments?
