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You're certainly right about the customs thing. International shipping is a nightmare sometimes because of them and the extremely vague tracking updates don't help anything out. I ordered headlights from Germany once and they got held in customs for 3 weeks! They don't gaf about keeping things moving. I'm hoping I don't have the same problem with the royals I have coming.naw... probably an accumulation of stress/hassle with dealing with US customers in recent years.
ordering overseas used to be real chill. now you have people that are plain old demanding and if they dont get what they want, they file chargebacks/paypal claims or send nasty emails.
people also act like customs fees are the probably of the overseas sites instead of understanding that it has everything to do with the us customs process instead.
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