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Originally Posted by smzsmz
Originally Posted by cocotaso1
hope things work out for you. but i am pretty sure that nike wouldnt offer a voucher for this, they would claim this is a cosmetic/physical/wear issue ie: (yellowing, creasing, broke laces) and not their product failing ie: (sole falling off, air bubble leaking, tread separation)
okay, so, i have a pair of jordan pearl blue low top 9's where the sole fell off. literally. the heel separated from the rest of the upper. would this be a valid return for a voucher or are they going to claim that the sneakers are "too old"?
from my experience, nike has a lifetime guarantee on all their products. (timberland as well) i had a pair of jordan navy xvi's and the sole cracked in half and the air cushions fell out of the sneaker. not sure how long i had them for but it was a long time before i returned the sneaker to them and it was indeed deemed as a quality issue. my xvi's disappeared because i had to mail them in ( i loved my xvi's) but they gave me a voucher for full price in which i copped 2 pairs of low top 9's at the time and it just so happens that one of those pairs is the pair with the detatched sole. smh.![]()
long story short, should i try to voucher exchange for the detactched sole 9's?? i been meaning to try but i kee thinking they might not honor the return. what do you think?
What? Please explain.
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