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- 513
- Joined
- Apr 23, 2001
Here's the story.
I sold some Jordan XIII playoffs on eBay.
I don't usually accept returns (which is stated in my auction "No Returns"), but the buyer stated he just wanted to try them on. He gave me this whole story how he is new to the Jordan world and wasn't sure about his size. He stated that he already had a pair of 9.5 Jordan XIII White/Red which were too big for him, so he was wondering if a 9 would be good. I suggested he go to his nearest footlocker and try on a similar style in a 9 before wearing or trying. He stated he couldn't, so with hesitation I gave him the okay to try it on.
Yesterday, he calls me to verify he has received the shoes and he loves them, minus one minor crease (If you can call it that) on the right shoe. He even stated he was at footlocker purchasing force fields for his new shoes. I told him to take some pictures of the "crease" and I would refund him back some money if it was warranted. The way he was blowing me up at work made it seem like it was something major! I even asked him if he bought the shoes for casual wear, collecting, or basketball. He stated he's just going to wear them hence the force fields. Did this dude really think he could rock some Jordans and not get creases in them? Who knows.
Fast forward to later that night he sends me this email that I can barely understand.
http://photobucket.com
Here's the pics attached to the email. I linked them because they are huge.
http://img.photobucket.co...generationz/IMG_6773.jpg
http://img.photobucket.co...generationz/IMG_6772.jpg
http://img.photobucket.co...generationz/IMG_6777.jpg
http://img.photobucket.co...generationz/IMG_6778.jpg
http://img.photobucket.co...generationz/IMG_6780.jpg
http://img.photobucket.co...generationz/IMG_6779.jpg
Here's my original picture from the auction that clearly shows this little "crease".
http://photobucket.com
Now my question is would you refund the buyer? Be brutally honest. If I messed up, I messed up by letting him try them on, but as far as this whole crease issue I just don't know. Plus in his mind I don't know how far "trying it on" goes and he seems to have already tampered with the shoes by unlacing them and what not.
I have already contacted Paypal and eBay incase he tries to open a claim, but we all know that won't do anything.
Cliffs-
- Buyer purchased XIII Playoffs
- Buyer stated he loved the shoes, except for a minor crease.
- Buyer even calls to tell me he loves the shoes
- Buyer tried on the shoes, but tampered with them at the same time.
- Buyer now has a new excuse he wants a refund because of a crease.
I sold some Jordan XIII playoffs on eBay.
I don't usually accept returns (which is stated in my auction "No Returns"), but the buyer stated he just wanted to try them on. He gave me this whole story how he is new to the Jordan world and wasn't sure about his size. He stated that he already had a pair of 9.5 Jordan XIII White/Red which were too big for him, so he was wondering if a 9 would be good. I suggested he go to his nearest footlocker and try on a similar style in a 9 before wearing or trying. He stated he couldn't, so with hesitation I gave him the okay to try it on.
Yesterday, he calls me to verify he has received the shoes and he loves them, minus one minor crease (If you can call it that) on the right shoe. He even stated he was at footlocker purchasing force fields for his new shoes. I told him to take some pictures of the "crease" and I would refund him back some money if it was warranted. The way he was blowing me up at work made it seem like it was something major! I even asked him if he bought the shoes for casual wear, collecting, or basketball. He stated he's just going to wear them hence the force fields. Did this dude really think he could rock some Jordans and not get creases in them? Who knows.
Fast forward to later that night he sends me this email that I can barely understand.
http://photobucket.com
Here's the pics attached to the email. I linked them because they are huge.
http://img.photobucket.co...generationz/IMG_6773.jpg
http://img.photobucket.co...generationz/IMG_6772.jpg
http://img.photobucket.co...generationz/IMG_6777.jpg
http://img.photobucket.co...generationz/IMG_6778.jpg
http://img.photobucket.co...generationz/IMG_6780.jpg
http://img.photobucket.co...generationz/IMG_6779.jpg
Here's my original picture from the auction that clearly shows this little "crease".
http://photobucket.com
Now my question is would you refund the buyer? Be brutally honest. If I messed up, I messed up by letting him try them on, but as far as this whole crease issue I just don't know. Plus in his mind I don't know how far "trying it on" goes and he seems to have already tampered with the shoes by unlacing them and what not.
I have already contacted Paypal and eBay incase he tries to open a claim, but we all know that won't do anything.
Cliffs-
- Buyer purchased XIII Playoffs
- Buyer stated he loved the shoes, except for a minor crease.
- Buyer even calls to tell me he loves the shoes
- Buyer tried on the shoes, but tampered with them at the same time.
- Buyer now has a new excuse he wants a refund because of a crease.