- 1,625
- 412
- Joined
- Nov 15, 2003
Just to clarify... this "guaranteed returns" thing is an option for sellers right now. It is not required. You can still specify "no returns accepted" on any/all of your listings.
Of course, even with "no returns", you are still subject to the potential claims that people can file (as has been talked about already). If the buyer files/wins an "item not as described" claim, they are technically on the hook for the return shipping (although the seller has to refund the whole original purchase price, including original shipping).
The whole "guaranteed returns" thing just makes it way too easy for buyers to send stuff back. It's just a potential nightmare for small sellers... and it's just really sad that Ebay doesn't understand/care at all about the group that made them what they are. On top of that, Ebay only gives seller discounts to those sellers who offer returns (among all of the other "top-rated seller" requirements).
Of course, even with "no returns", you are still subject to the potential claims that people can file (as has been talked about already). If the buyer files/wins an "item not as described" claim, they are technically on the hook for the return shipping (although the seller has to refund the whole original purchase price, including original shipping).
The whole "guaranteed returns" thing just makes it way too easy for buyers to send stuff back. It's just a potential nightmare for small sellers... and it's just really sad that Ebay doesn't understand/care at all about the group that made them what they are. On top of that, Ebay only gives seller discounts to those sellers who offer returns (among all of the other "top-rated seller" requirements).