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Thanks man !!!! Emailing them right now !!!!!!
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Contact End asap and make sure they send all the required paperwork. Really get on them. If they don't do it right away, your package can be stuck in customs for months. And there's nothing you can do about it. Someone can even open the package and keep it if they like what they see. They'll just say it was confiscated. I don't mean to freak you out but all that can really happen. End messed up on this one.Guys, i need your help. I ordered the chukkas from END. I´ve just checked my shipment on FedEx page and it says "Shipment exception. Improper or missing international paperwork, contact Customer Service".
Should I contact FedEx or END? Has this ever happened to anyone?
So pissed off right now !!!!! Thanks for your help !!!!
WOW...that´s not good news...e-mailed both of them, hope they´ll fix it.... ordered from them before and never had this kind of sh... happen... I want to see what´s their answer...Contact End asap and make sure they send all the required paperwork. Really get on them. If they don't do it right away, your package can be stuck in customs for months. And there's nothing you can do about it. Someone can even open the package and keep it if they like what they see. They'll just say it was confiscated. I don't mean to freak you out but all that can really happen. End messed up on this one.
This happened to my once, cause the seller didnt said how much the item was and what material are in the shoes. FedEx contacted me first and then i contact the seller so i'm sure they'll call you tomorrow. But END is pretty top notch in their CS so you have nothing to worry about.Guys, i need your help. I ordered the chukkas from END. I´ve just checked my shipment on FedEx page and it says "Shipment exception. Improper or missing international paperwork, contact Customer Service".
Should I contact FedEx or END? Has this ever happened to anyone?
So pissed off right now !!!!! Thanks for your help !!!!
Just contact FedEx - they will probably require you to send them your receipt of purchase to verify how much you spent on the shoes..... not a huge deal but just a big pain in the ***. I would try and deal with FedEx directly as it will make it quicker than waiting on END to do their part too.Guys, i need your help. I ordered the chukkas from END. I´ve just checked my shipment on FedEx page and it says "Shipment exception. Improper or missing international paperwork, contact Customer Service".
Should I contact FedEx or END? Has this ever happened to anyone?
So pissed off right now !!!!! Thanks for your help !!!!
Thanks !!!!!! I´ve contacted both of them so just waiting.....This happened to my once, cause the seller didnt said how much the item was and what material are in the shoes. FedEx contacted me first and then i contact the seller so i'm sure they'll call you tomorrow. But END is pretty top notch in their CS so you have nothing to worry about.
Thanks all for your help. END CS contacted me. They had spoken to FedEx and my parcel was delayed at UK customs because my Tax ID was missing. Forwarded it to them so hope everything would be OK.Thanks !!!!!! I´ve contacted both of them so just waiting.....
I don't see why UK Customs would need that information. For U.S. Customs, your order would have to be valued higher than $2500.00 USD for your Tax ID number to be required.Thanks all for your help. END CS contacted me. They had spoken to FedEx and my parcel was delayed at UK customs because my Tax ID was missing. Forwarded it to them so hope everything would be OK.
agreed. Hoping that fnl gets the tarps..I will wait until the new colorways hit finishline. After getting the older colorways for 129.99 ea. plus tax, I can definitely be patient.
agreed. Hoping that fnl gets the tarps..
$60 in customs from End :x
$60 in customs from End
damn i feel for you man. did you buy multiples?
the only time i got hit for customs, was when i got a pair of corks from end; however, the fee was only $19.
why can't you just admit you're wrong about fees already. there's no custom fees if you order just one pair to the u.s. since it's under $200. quit posting this bs info already to mislead others.told you guys you'd get hit with customs from end.
they mark the value up and fedex is the only company i ever got charged a custom fees for.
kills like 90% of the deals from them.