- 9,017
- 5,582
FOR EASTBAY PEOPLE (AND PROBABLY FOOTLOCKER/FOOTACTION/CHAMPS) WAITING FOR ORDER APPROVAL
I called to see what was going on with my approval and it was explained to me that banks can "contest" orders and that the orders need to get manually reviewed by the reviews department. Happens for me all of the time (waiting for approval step) but the lady was kind enough to manually approve my order while we were on the phone. The approval department was a company-wide department as they asked me which entity I ordered from.
The status has not updated online yet though.
Repped. My order still had that pending approval so I called FTA customer service and I just needed to verify my billing address. the representative released the pending hold for approval and I should get the shipping confirmation later on today
Last edited: