Originally Posted by
The7onius
Originally Posted by
J0rdanXIII
Originally Posted by
youngcurse
Originally Posted by
Caliking03
Originally Posted by
thenewjs23
Originally Posted by
Rightguard
Originally Posted by thenewjs23
EASTBAY RAY WHERE YOU AT!!!!!!!!!!!!!!!!!!!!!!
we are looking for him in the kobe and lebron thread!!!!
I guess he don't want to answer why his employer sent my boy his cool grey's in a box found laying around the warehouse.
I was sent a message from the rep and this is what he had to say about not getting a box for those who wanted to know.
EastbayRep
173 Points
Hi there,
Unfortunately, we aren't able to guarantee the packaging for any items that we provide.
We make sure that the item is shipped such that it is not damaged, but we don't have a system in place that lets us guarantee shoeboxes. Sorry for any inconvenience this has caused.
EastbayRep - Ryan
SMH at this response.
If it were me, I would still call customer service and speak to a supervisor. If still no resolution, I'd write a old school handwritten letter to corporate.
Same response I got when they sent me the Pearl Foams in a tattered box, the box had half a lid, the side of the box was eaten away, like they had their inventory in a goat reserve, luckily the sneakers was intact, but I was told by an Eastbay Rep to call Nike, I had spare boxes here, but it was the principal, and seeing these 11's boxes are so nicely made, I could see the anger when you receive it mangled, what happened to double boxing Eastbay? someone should call the better buisness bureau, you probably won't get a new box, but atleast it might push them into using more sufficent packaging methods.