MUST READ!!! Finishline horror story...

[georgehimself]

Originally Posted by Joe Billionaire

i went to apply to champs in my sneaker prime when i would have been excited about working at a shoe store


they told me they only hire girls

http://www.eeoc.gov/employees/howtofile.cfm

 

[georgehimself]

Originally Posted by Joe Billionaire

i went to apply to champs in my sneaker prime when i would have been excited about working at a shoe store


they told me they only hire girls

http://www.eeoc.gov/employees/howtofile.cfm

 

[BANLEU]

Originally Posted by Mojodmonky1

Originally Posted by dmbrhs

Originally Posted by 2LipsLegit

pretty sure florida law requires it be posted like that, on the receipt or the counter etc. I threatened to sue the #%*# out of a manager one time for not wanting to take back a pair of nubuck XIIs that were a half size too big after he had been %++!!$!!%$$+ me for a minute and he changed his tune real quick

No state requires any retailer to post any such policy. You are at the mercy of the retailer. Nordstrom doesn't have a policy, and thus they can skirt any issue regarding returns. It's a free market. If you don't like it, don't shop there. And do you really think Nordstrom would set up shop in a state that required that? It goes against everything the company stands for.

And in regards to your threatened suit, most managers would laugh at you. You lucked out with a scared manager. I got threatened all the time. As a sales associate over three years in the NW, where people take advantage of the system the most, I experienced far worse than that. Your baseless lawsuit threat is child's play. We have threats that require security escorts to our cars. We've had guns pulled at stores, death threats, you name it.

That being said, if you have a receipt, you're probably going to be fine, unless your receipt is from an initial bad transaction (and don't think we don't know it is). If you don't have a receipt...GAME ON. I wasn't even a manager and people used to call me over to their registers to deny people because I was fearless. I worked there for three years. Out of the people who didn't have receipts, I denied the majority. You couldn't get anything past me unless a dumb, scared manager overruled it. And people complained to my store manager all the time and he would just laugh it off.

The Nordstrom policy exists to take care of loyal customers....not the bad ones.

and I don't work there anymore. I have no rooting interest. i'm just telling you how it is.

looks like everyone is kind of right?

this is what I found on the CA Attorney Generals website (only  checked CA cause that is my home state)

http://ag.ca.gov/consumers/general/refund_policies.php


Consumers have come to expect stores or catalog companies to offer a refund, credit or exchange when they return items. Sellers are not required by law to accept returned items unless they are defective. However, California law requires that retailers who have a policy of not providing a cash refund, credit or exchange when an item is returned with proof of purchase within 7 days of purchase must inform consumers about their refund policies by conspicuously placing a written notice about their policies, in language that consumers can understand, so that it can be easily seen and read. Some companies may limit exchanges or returns for credit or refunds on all, or some products. Some may not allow exchanges or returns for credit or refunds at all. But whatever the limitation, it must be conspicuously disclosed. Before making a purchase, carefully check the store's policy.

The policy must be displayed either at each entrance to the store, at each cash register and sales counter, on tags attached to each item, or on the company's order forms, if any. A return policy printed only on a receipt, for example, is not sufficient.

If a store violates this law (California Civil Code section 1723), the purchaser can return an item for a full refund within 30 days of purchase.

There are exceptions, however to the general rule requiring notice. Notices are not required for sale of perishable goods like food or plants; for items marked, "All sales final," or something similar; for items which are used or damaged; for items customized for the consumer and received as ordered; for items which cannot be resold for health reasons; or for items not returned in their original packaging.

Some stores keep records of consumers who frequently return merchandise and sometimes report that to a central reporting company and may not offer returns or refunds to such customers. The return policy notice must refer to such practice.

Consumers who believe a retailer has violated the law can notify the consumer protection division of their local district attorney's office or by filing a complaint with the Attorney General's Office.

  

Yea, I don't know dmbrhs over here in the DMV Nordstroms go out of their way to make the customer happy whether there is a receipt or not. In fact, they put those little Nordstroms stickers on all their products just in case and they usually use that to verify that it was bought there.
  

 

[joe billionaire]

Originally Posted by georgehimself

Originally Posted by Joe Billionaire

i went to apply to champs in my sneaker prime when i would have been excited about working at a shoe store


they told me they only hire girls

http://www.eeoc.gov/employees/howtofile.cfm

this was a few years ago tho when i still cared about sneakers and new releases...i was bummed out tho when they told me that 

 

[joe billionaire]

Originally Posted by georgehimself

Originally Posted by Joe Billionaire

i went to apply to champs in my sneaker prime when i would have been excited about working at a shoe store


they told me they only hire girls

http://www.eeoc.gov/employees/howtofile.cfm

this was a few years ago tho when i still cared about sneakers and new releases...i was bummed out tho when they told me that 

 

[BANLEU]

Originally Posted by Mojodmonky1

Originally Posted by dmbrhs

Originally Posted by 2LipsLegit

pretty sure florida law requires it be posted like that, on the receipt or the counter etc. I threatened to sue the #%*# out of a manager one time for not wanting to take back a pair of nubuck XIIs that were a half size too big after he had been %++!!$!!%$$+ me for a minute and he changed his tune real quick

No state requires any retailer to post any such policy. You are at the mercy of the retailer. Nordstrom doesn't have a policy, and thus they can skirt any issue regarding returns. It's a free market. If you don't like it, don't shop there. And do you really think Nordstrom would set up shop in a state that required that? It goes against everything the company stands for.

And in regards to your threatened suit, most managers would laugh at you. You lucked out with a scared manager. I got threatened all the time. As a sales associate over three years in the NW, where people take advantage of the system the most, I experienced far worse than that. Your baseless lawsuit threat is child's play. We have threats that require security escorts to our cars. We've had guns pulled at stores, death threats, you name it.

That being said, if you have a receipt, you're probably going to be fine, unless your receipt is from an initial bad transaction (and don't think we don't know it is). If you don't have a receipt...GAME ON. I wasn't even a manager and people used to call me over to their registers to deny people because I was fearless. I worked there for three years. Out of the people who didn't have receipts, I denied the majority. You couldn't get anything past me unless a dumb, scared manager overruled it. And people complained to my store manager all the time and he would just laugh it off.

The Nordstrom policy exists to take care of loyal customers....not the bad ones.

and I don't work there anymore. I have no rooting interest. i'm just telling you how it is.

looks like everyone is kind of right?

this is what I found on the CA Attorney Generals website (only  checked CA cause that is my home state)

http://ag.ca.gov/consumers/general/refund_policies.php


Consumers have come to expect stores or catalog companies to offer a refund, credit or exchange when they return items. Sellers are not required by law to accept returned items unless they are defective. However, California law requires that retailers who have a policy of not providing a cash refund, credit or exchange when an item is returned with proof of purchase within 7 days of purchase must inform consumers about their refund policies by conspicuously placing a written notice about their policies, in language that consumers can understand, so that it can be easily seen and read. Some companies may limit exchanges or returns for credit or refunds on all, or some products. Some may not allow exchanges or returns for credit or refunds at all. But whatever the limitation, it must be conspicuously disclosed. Before making a purchase, carefully check the store's policy.

The policy must be displayed either at each entrance to the store, at each cash register and sales counter, on tags attached to each item, or on the company's order forms, if any. A return policy printed only on a receipt, for example, is not sufficient.

If a store violates this law (California Civil Code section 1723), the purchaser can return an item for a full refund within 30 days of purchase.

There are exceptions, however to the general rule requiring notice. Notices are not required for sale of perishable goods like food or plants; for items marked, "All sales final," or something similar; for items which are used or damaged; for items customized for the consumer and received as ordered; for items which cannot be resold for health reasons; or for items not returned in their original packaging.

Some stores keep records of consumers who frequently return merchandise and sometimes report that to a central reporting company and may not offer returns or refunds to such customers. The return policy notice must refer to such practice.

Consumers who believe a retailer has violated the law can notify the consumer protection division of their local district attorney's office or by filing a complaint with the Attorney General's Office.

  

Yea, I don't know dmbrhs over here in the DMV Nordstroms go out of their way to make the customer happy whether there is a receipt or not. In fact, they put those little Nordstroms stickers on all their products just in case and they usually use that to verify that it was bought there.
  

 

[notoriouspat]

Originally Posted by Joe Billionaire

i went to apply to champs in my sneaker prime when i would have been excited about working at a shoe store


they told me they only hire girls

lol theyre not supposed to TELL people that hahahahaha

 

[notoriouspat]

Originally Posted by Joe Billionaire

i went to apply to champs in my sneaker prime when i would have been excited about working at a shoe store


they told me they only hire girls

lol theyre not supposed to TELL people that hahahahaha

 

[kvsm23vs24]

Originally Posted by Cedric Ceballos 1995 Lakers

Originally Posted by kvsm23vs24

Hmm had a pretty crappy Customer Servive while I was at Wing Stop. I will be emailing corporate and see what happens.
Free wings?

im tempted to email applebees.  i went to 2 different applebees this weekend and the bartenders were just slow, lazy, and just had no clue what they were doing at both locations.

Should try it bro and see what happens. Just wrote my letter

Will update

 

[kvsm23vs24]

Originally Posted by Cedric Ceballos 1995 Lakers

Originally Posted by kvsm23vs24

Hmm had a pretty crappy Customer Servive while I was at Wing Stop. I will be emailing corporate and see what happens.
Free wings?

im tempted to email applebees.  i went to 2 different applebees this weekend and the bartenders were just slow, lazy, and just had no clue what they were doing at both locations.

Should try it bro and see what happens. Just wrote my letter

Will update

 

[619destroyer858]

bad day for you homie,,i NEVER had issues with Finishline,truth the matter is,I USED to work for this company,the returning policy of any item are pretty intact n the back of your receipt now,in the past none was written down,i !@% this issue is not gonna happen to any of our loyal shoeheads

 

[619destroyer858]

bad day for you homie,,i NEVER had issues with Finishline,truth the matter is,I USED to work for this company,the returning policy of any item are pretty intact n the back of your receipt now,in the past none was written down,i !@% this issue is not gonna happen to any of our loyal shoeheads

 

[spot rusherz]

What is the manager's name & store phone number?

 

[spot rusherz]

What is the manager's name & store phone number?

 

[deewlay]

Originally Posted by notoriousPAT

Originally Posted by Joe Billionaire

i went to apply to champs in my sneaker prime when i would have been excited about working at a shoe store


they told me they only hire girls

lol theyre not supposed to TELL people that hahahahaha

wow, pat!!!  you still post on nt??!?!! 

 

[deewlay]

Originally Posted by notoriousPAT

Originally Posted by Joe Billionaire

i went to apply to champs in my sneaker prime when i would have been excited about working at a shoe store


they told me they only hire girls

lol theyre not supposed to TELL people that hahahahaha

wow, pat!!!  you still post on nt??!?!! 

 

[ilownslowi]

so still no response on the email I sent to corporate(evening of 5/24). SMH

 

[ilownslowi]

so still no response on the email I sent to corporate(evening of 5/24). SMH

 

[jordanfan6]

Originally Posted by IRockTMacs

Sounds like they were having a slow day and he didn't wanna swallow a return on top of the low sales.

Pretty douchey if you ask me, as well.

 

[jordanfan6]

Originally Posted by IRockTMacs

Sounds like they were having a slow day and he didn't wanna swallow a return on top of the low sales.

Pretty douchey if you ask me, as well.

 

[notoriouspat]

Originally Posted by DeewLay

Originally Posted by notoriousPAT

Originally Posted by Joe Billionaire

i went to apply to champs in my sneaker prime when i would have been excited about working at a shoe store


they told me they only hire girls

lol theyre not supposed to TELL people that hahahahaha

wow, pat!!!  you still post on nt??!?!! 

yes, D, occasionally 

 

[notoriouspat]

Originally Posted by DeewLay

Originally Posted by notoriousPAT

Originally Posted by Joe Billionaire

i went to apply to champs in my sneaker prime when i would have been excited about working at a shoe store


they told me they only hire girls

lol theyre not supposed to TELL people that hahahahaha

wow, pat!!!  you still post on nt??!?!! 

yes, D, occasionally 

 

[coolgraymemo]

Originally Posted by Mojodmonky1

Originally Posted by Its That Dude

send an email to corporate about your experience. you'll probably get a gift card.

I told my buddy that I would only call back if it got escalated to Jack himself.
  

 

[coolgraymemo]

Originally Posted by Mojodmonky1

Originally Posted by Its That Dude

send an email to corporate about your experience. you'll probably get a gift card.

I told my buddy that I would only call back if it got escalated to Jack himself.
  

 

[mr jordan04]

I hate when managers make up their own damn policy,
I had a jersey I had to return at Fannz, but had no recepit because the girl at the register had kept it (it was ordered from another store so i didnt think much of it)
2 days later went to a Fannz to exchange it and they said no, when the return/exchange policy is clearly stated at EVERY register. Tried arguing with a dumb girl at the register and all she says is "my manager said no when I called him."
Went home, emailed their corporate department, and the next day I received a call saying they were sorry and that they would exchange it/gift card and give me 20% off any item that I wanted.
I hate when they make up sutff at the register, acting like it's their stuff and they're losing out on it.