Well after ordering last night and receiving my confirmation email I went to sleep with a feeling of comfort and satisfaction. But to my surprise I look to see that I have an email from Nike again today. Expecting to see the shipping information for my shoes I open the email only to find out that my order had been cancelled. After I picked my heart up from off the floor, I promptly dusted it off and called Nike.com to see what the damn deal was. They told me that the ph. # that I gave did not match the one on my billing information that the credit card gave them. I felt well, this was an honest problem, it is probably for my own protection that they cancelled the order.
I then called my credit card company to find that the money had been authorized by them to be taken out for the transaction. It seems they OK'd the transaction but Nike.com denied it. It takes 24-48 hours for all cancellations to be sent to the credit card company from Nike.com and 3-5 days for the money to be made available in the credit card account again, from the credit card.
So I'm dealing with two company's policies, that are screwing me royally for a simple mistake. So after about 3 hours of calling back and forth from Nike.com and my credit card company trying to talk on 3-way so Nike.com could verify that the order had been cancelled so that the money could be put back into my account immediately so I could order the oh so "exclusive pack" again. Oh if you haven't figured it out by now, I didn't have enough money in my account to buy another pack after the money from the first cancelled pack had been taken out.
So after receiving calls from 2-3 different supervisors, each being cool in their own way and complete bastards in their own way as well. I was finally thrilled to see that the money had in fact been put back into my account. Then after being made aware that my account was in sufficient conditon, I had to deal with the whole "refresh page" thing for another 20 minutes before I was actually able to order. I was only able to order after I copied and pasted the url onto my internet explorer.
I received my confirmation email again for some reason I can't shake the suspicion that it will happen again. I'm going to need to see a psychiatrist after this BS.
Wow what a f'n emotional roller coaster just for a pair of shoes. Not to mention I got my fiance over here bustin my frigg'n head because I'm so upset over the whole ordeal.
It goes Joy.......Despair........Frustration.........Anger........... Relief............Impatience..........back to Joy again and it all boils down to Love (at least that is what the JB would like to have me believe)!!!
WHAT A DAY :\