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I adjusted APN settings hopefully that works.I've tickered with them before with no luck. Hopefully textra works.You're T-Mobile right? Not prepaid or anything? https://t-mobile.jive-mobile.com/#jive-discussion?content=/api/core/v2/discussions/57886
Go to Settings > Mobile networks > Access point names; then tap the correct one (will probably be the one selected) and enter the settings. MAKE SURE YOU TAP THE SETTINGS BUTTON AND TAP SAVE.
Try it again with Textra or something (hangouts isn't good with MMS)
That also happens. Just try long pressing the message and downloading it again if it only happens occasionally