- Jan 2, 2014
- 4,855
- 7,400
Dealing with similar, they sent the claim (after saying they don't do it at first since it was marked delivered) but I have a mind to just drop it and not waste my time since it was only masks. Terrible customer service, they treat you like you're a criminal for trying to either get an item you paid for or a refund, i've never been through that with any retailer.
Fedex are thieves too, tip, sign up for Fedex delivery manager so you can reroute the packages to a fedex center.
I think they freely steal anything Adidas because their policy is to just believe them over the consumer.
You should’ve called the police, it’s theft and you have proof.