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- Feb 25, 2005
Originally Posted by GUNNA GET IT
Originally Posted by iswearimcool
people have gone into stores with phones they stole from that same exact store. theyll go in with the glue still stuck to the back. it happens.Originally Posted by GUNNA GET IT
AWW Hell Nah.
characters .
1st dudes made me go all the way back hoem cuz I forgot my ID. just to take a look at the phone. (If I %*#$%$ stole a Blackberry why would I bring it in to a TMobile store and ask them to take a look at it)
then dudes wouldnt even charge up a spare battery for me so I could at least use da phone til the new one arrives
and then they "Ari Gold'd" me outta 7 bucks for shipping. I know it aint much but damn, yall #$** defective, send me my #$** on some philanthropic tip.
I been a customer since 03 bastids.
Im done venting.
they made you get id, cuz a) you were being an $%* b) you coudlnt veryify your account
spare battery? what gives you the right to a spare battery? batterys cost 29.99, go buy one.
you getting mad about $7 for shipping when they're shipping you a free replacement phone? you serious?
i can guarantee you threw it in the peoples face that you been a customer since '03
just a heads up for everyone, as soon as your bring up your tenure with the company, they have lost all respect for you. you dont deserve +$+% more than the person that signed up a year ago.
to sum it all up, dont get mad at the middlemen about policies and +$+%, they didnt make the rules. you have no right to get mad about your phone breaking on your own time
and yes im mad.
i deal with this on a daily basis.
i hate when people come in and think i personally owe them something. go ahead throw your "if you dont help me, im going to verizon" at me. you leaving does not hurt my pockets at all whatsoever, all thats happening is one $!+!@!%!# being moved on to another company.
here we go ...
1st, they asked me for my ID 1st thing, not even, sorry about ur problem with our phone, how can I help u.
I explained my problem and dude said, do u have ID...
next ...
i verified my account, even told him i would sign in on the t mobile website if he needed me to , wrong again.
next...
what gives me the right to a spare battery? prolly them telling me your gonna be without a phone for 3 days and not offering me any other solution, when the easy solution til my phone came was to give me a battery OR charge up the battery I bought in the store so that I'd be able to get some use out of the phone til the replacement arrives
next ...
am I serious? very serious, their phone was faulty, not me. replace my phone free of charge.
If i dont pay my bill on time, the phone gets cut off rite? they dont accept $7 bucks as good faith and say okay, ur good til u pay us...
next...
No, I didnot throw it in their face. THEIR blackberry customer rep, who I had to call, was the one who brought up how long Ive been with the company wow youre wrong again
so save ur "I'm mad I make $12 bucks / hr , I shouldnt have to deal with a customer who is upset with my horse $!$% service" attitude for your call center cronies .
dam Gunna went off on old boy.