- 8,485
- 1,318
- Joined
- Mar 30, 2010
exactly. NTers dont understand that the best way to diffuse a rude customer is to continue being polite. make them understand that you are there to help them, not screw them over, and they will usually be more polite in return.Originally Posted by AgentArenas
I dont really hate my job at all, but Ive definitely seen WHY people who work there for so long can get ticked off. Maybe because I'm still new Ill almost always fake a smile no matter how rude someone is, but that just seems like the easier way to deal with it. The way I see it, a customer can be as rude or a douche, but the moment I act the same way back, Im giving them a REASON to feel like they should be rude. I never like giving people that kind of satisfaction, so I'll always hold back.Originally Posted by BangDak
It was a response to everyone who wrote about your job, but this is how i feel. if i'll be nice to you, try not to be a $+%! to me, i hate it as much as you do.Originally Posted by AgentArenas
Whatare you even talking about? Second part was a bit confusing. Anywho, Impolite with most anyone who comes through the store. Im not one to takethings personally, and growing up in a rude area all my life has meimmune to that stuff. But I listed things that will make a barista (atleast the ones I work with) a little irritated. Granted, most of themhave been at that hectic store for about 2+ years so theyve gottensorta sick of it, but thats how it is. Im never rude with customers(Someone today basically cursed us out and called us liars for notbeing able to open the register and give him change without him payingcash for something) and I just keep on working. At the end of the day,Im fortunate enough to be in college, for free, with this job assomething for me to do in the summer. I go in, do my work, and I leave.No conflicts, no stress. Its not worth the anger.Originally Posted by BangDak
Honestly to the guy earlier at starbucks, what do you expect?
All retail workers are like that, me included ( but to a waaaay lesserextent to NTers). We see hundreds of people each day, we really dontneed to deal with another #!$!*#! like you with an attitude.
If im respectful to you, i can at least expect the same back from you.
Having saidthat, at most locations where baristas have worked forever, seeing aton of customers 10 minutes before close (when a lot of stuff is eitherpacked up or being washed, meanwhile the lobby and back are beingcleaned) is not something thats looked forward to. The people who arecomplete douches will be respected and given their drinks in a timelyorder, but theyll never get free drinks and all the hookups we do forthe real cool polite people. Thats a normal thing... No matter whatyoull get your service, but if youre really polite, well usuallygenuinely reciprocate it.
I can see how you're frustrated though, its probably from working at a place for so long. Hopefully when/if I ever hit that point, I can just leave. School is my number one priority anyways.
From anyone working retail, that occasional customer who is just a cool person and genuine is. Nice change of pace from a hectic schedule.
anytime someone was rude at my job, i just always assumed that they were normally nice people who were having a bad day. its never worth it to lash out at a customer.