everysingletime
formerly amel223
- 42,963
- 15,346
- Joined
- Apr 4, 2006
'Just obey the rules even if they're wrong'
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"were overbook, no volunteers, coo lets just pick a person that looks like they dont understand english"Honestly - if they truly were targeting minorities, they better be thankful it wasn't an African American. I agree this situation is terrible no matter whether it's a Caucasian, Asian, Latino, African American, etc but the backlash had this been another police brutality situation with an African American right in top of the Pepsi incident? Yikes....
That's why I'm saying him being Asian had an effect on the "random" selection.
Older Asian male is the easiest target
'Just obey the rules even if they're wrong'
I have read every post in this thread. What I'm emphasizing is that while you are admitting that it's wrong, you are saying that it's okay because those are the rules. How is this different than a teacher back in the day saying "Segregation is wrong and I don't agree with it but those are the rules." While that may be an extreme example, if you don't agree with a process in your industry yet you vehemently stick up for it then that makes you a hypocrite and quite frankly a coward.
But its still their rule even if you think it's wrong.'Just obey the rules even if they're wrong'
You are right, the airline is there for the customer and the best solution honestly would have been what someone else said earlier of putting Uniteds crew on another flight. That is honestly the best answer to all of this. Im sure going forward that will become more common after this incident.People like him shouldn't be in the service industry. He got it backwards. You work for the customers, not the other way around. He's looking at it from the standpoint that the customer is inconveniencing the airline. Um, no. It's the other way around.
Honestly - if they truly were targeting minorities, they better be thankful it wasn't an African American. I agree this situation is terrible no matter whether it's a Caucasian, Asian, Latino, African American, etc but the backlash had this been another police brutality situation with an African American right in top of the Pepsi incident? Yikes....
That's why I'm saying him being Asian had an effect on the "random" selection.
Older Asian male is the easiest target
a. Passengers who are Qualified Individuals with Disabilities, unaccompanied minors under the age of 18 years, or minors between the ages of 5 to 15 years who use the unaccompanied minor service, will be the last to be involuntarily denied boarding if it is determined by UA that such denial would constitute a hardship.
b. The priority of all other confirmed passengers may be determined based on a passenger’s fare class, itinerary, status of frequent flyer program membership, and the time in which the passenger presents him/herself for check-in without advanced seat assignment.
You are right, the airline is there for the customer and the best solution honestly would have been what someone else said earlier of putting Uniteds crew on another flight. That is honestly the best answer to all of this. Im sure going forward that will become more common after this incident.People like him shouldn't be in the service industry. He got it backwards. You work for the customers, not the other way around. He's looking at it from the standpoint that the customer is inconveniencing the airline. Um, no. It's the other way around.
i forgot which one it was but they lost some luggage and another time they gave some ****** rooms for an overnight delay(yea could've paid a lot more in shanghai)Why's that?i wouldn't trust some Chinese airlines though..^ Yes.. Singapore Airlines, and EVA Air are top notch customer service, and I gladly pay extra to fly with them.
Singapore is the GOAT Asian airline. The funniest part is that those airlines aren't even that much more expensive than the trash US based ones. In my experience they've been $100-$200 more expensive at most, which I'm completely fine with paying, because I know they will do everything they can to make a 10 hour+ journey as comfortable as possible. They won't try to crash my plane halfway over the ocean like United or send my luggage to a different city like American.
I agree with everything after AMERICA!Sickening that a fool that wouldn't comply is going to make bank..
AMERICA!
Paying customer or not, we arent entitled to CRAP in any sector. Once that refund is given, its free game.
How is that not processing with people here?
Yeah when they take you off a flight they usually refund you in a travel voucher, put you on another flight and compensate you with gifts cards or check.